Privacy Policy
Last updated: September 25, 2026.
This policy explains how FI Protection Studio handles information collected through this website and its quote-request process. Contact us using the details below with questions about your information.
Information you provide
When you request a quote, we receive the contact details you enter, such as your name, company, email, phone number and preferred contact method. We also receive vehicle details, requested services, coverage selections, timing and budget preferences, notes, photos and other files you choose to upload, and correspondence about your request. Please provide only information relevant to the service. Do not upload payment-card details, identity documents or unrelated sensitive information. The quote form does not request payment-card information.
Website and browser information
Our hosting and service providers may process technical information such as IP address, browser and device type, request times and security or error logs to deliver and protect the site. The quote form uses browser session storage to retain entered fields while you navigate or refresh. Selected local files may need to be selected again after a refresh or when you close the form. Referral and campaign information may accompany a quote so we can understand where the request originated. Your browser settings let you manage cookies and site storage; disabling them may affect some functions.
How we use information
We use this information to review your vehicle and service needs, prepare quotes, answer questions, communicate about requested services, maintain relevant business records, troubleshoot problems and prevent misuse. Submitting a quote request does not subscribe you to a marketing list. Quote uploads are used to evaluate and handle your request; they are not published as portfolio images without permission.
Service providers and disclosures
Authorized staff and providers supporting our website, Shopify business records, email delivery and private file storage process information needed for those functions. Quote records and uploaded files are not a public gallery. Information may also be disclosed when required by law or reasonably necessary to protect people, resolve a dispute or address fraud or security incidents. We do not offer quote information for sale through this website. Provider processing may take place in the United States or other locations where those providers operate.
Retention and security
We retain information as needed to handle requests, provide and follow up on services, maintain required records and resolve disputes. The appropriate period depends on the request, service and applicable recordkeeping obligations. This website does not promise deletion after a fixed number of days. You can contact us to request deletion. We use access controls and private storage for quote files, but no internet transmission or storage system can be guaranteed completely secure.
Your requests and choices
Contact us to ask about information associated with your quote or to request access, a correction or deletion. Include your quote reference if available, and do not send identity documents unless we arrange an appropriate verification method with you. We may need to verify your identity and retain certain records where legally required or permitted. Rights and exceptions vary with applicable law. If we cannot fulfill a request, you may ask us to review the decision by contacting the same address with the subject Privacy review. You may also contact your state attorney general or another competent privacy authority.
External services and children
Links to maps, social platforms or a separate payment service take you to services with their own privacy practices. This site is intended for people able to request automotive services and is not directed to children under 13. If you believe a child has sent personal information through the site, contact us so we can review it.
Policy updates
We may update this policy as the website or our practices change. The current version and its update date will appear on this page. When required, we will provide additional notice or obtain consent for material changes.
Contact us
FI Protection Studio 11505 Commonwealth Drive, Suite 104 Jeffersontown, KY 40299 info@fiprotectionstudio.com (502) 203-8457